TEAM BUILDING

Resolving Team Conflict: A Skills Seminar for Managers


No sitting on your hands in this class. Join your fellow supervisors and expect to roll up your sleeves and be involved in a dynamic, day-long learning experience.

The morning session leads participants to a reconsideration of their hidden attitudes toward conflict by playing the very competitive game, “Win As Much As You Can” ––often with startling results. In the afternoon, you’ll create and build the popular and effective “Team Operating Agreement,” a living document that acts as a behavioral promise and pledge for team members.

Master these skills and remove obstacles to team success...


Discover the six reasons why most teams fail.


Learn how to set new, obtainable and measurable goals to build commitment
and break down barriers. 


Explore three facilitation strategies to help team members confront group problems, capitalize on conflict, and move toward resolution. 


Play interactive games to increase honest team communication and build
solid relationships. 


Role-play problem-solving techniques to resolve differences. 


Use the documentation process as a tool for change. 


Learn how to launch / re-launch a team after restructuring. 


Replace team confusion and clutter with clear roles and rules that everyone
buys into. 

 



© 2005 Dworski & Associates