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MAINTAINING
A POSITIVE FOCUS
Overcoming Negativity in the Workplace
Are we more negative today? Talk to anyone in the business
world and the answer is most often a resounding “Yes.” Factors
contributing to negativity include organizational change (downsizing
and mergers, instantaneous global communication and resulting
competition), and socio-cultural change (fragmented family units,
increased financial expectations and pressures, and a diminished
sense of belonging to one’s community).
Negativity in the workplace is not irrevocable. It can be dealt
with effectively and successfully, but eradicating it requires
specific skills and expertise.
After
completing this seminar, you’ll know how to...
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Identify
and understand the three types of negativity:
individual negativity, negativity from others, organizational
negativity. |
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Use
behavioral skills to break old negative patterns and
establish positive ones––in yourself and
your employees. |
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Deal
with negative personalities: Resenters, Chronic Critics,
Grudge-Carriers, Break-Off Specialists. |
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Practice
a new “change language” to neutralize or
reverse the impact of negativity. |
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Increase
key positive actions that eliminate conflict within your
team or department. |
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Innoculate
yourself against “travelling negativity”. |
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Lead
employees toward progressive teamwork and cooperation. |
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