CONFLICT

Confronting Conflict Head-On

Unresolved conflict can create major losses for any company whose managers lack the skill to confront it head-on. The losses are both financial and emotional; they’re measured by low productivity, poor morale, high turn-over, and the deadening effects of a stressful workplace. In our fast-paced, global economy, these are losses your company cannot tolerate.

Confronting Conflict Head-On is a “take-no-prisoners” seminar that teaches managers and team leaders the necessary tactics to successfully resolve conflict. You’ll learn a wide range of behaviors and techniques to become skillfully pro-active when dealing with difficult and even threatening situations. Immediately after putting these simple, yet sophisticated psychological techniques to work, you’ll be amazed to see productivity and morale soar!

During this seminar, you will...