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COMMUNICATION
Invisible
Tools:
Advanced Communication Skills for Managers
To
survive today’s competitive, fast-paced business environment,
everyone needs sophisticated face-to-face communication skills.
A manager’s effectiveness can be measured in how skillfully
s/he deals with people––and
their feelings.
Invisible Tools for Managers is a seminar that explores new ways
to communicate–– verbally and non-verbally––to
ensure your organization’s
objectives will be successfully met. It’s chock-full of
proven skills, techniques, and strategies designed to make you
a more
effective leader.
Invisible Tools will give you a new style of communicating so
that you don’t use the same old, unproductive responses
when you need to confront, connect, or persuade your fellow workers
or your
boss.
After
this seminar you’ll use language
skillfully to...
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Gain
rapport with all personality types. |
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Give
constructive feedback - instead of criticism. |
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Communicate
more effectively when dealing with someone who is more
powerful than you. |
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Stay
cool when confronting difficult, negative people. |
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Uncover “hidden
agendas” and "shadow side” of workday
situations. |
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Become
pro-active about change, instead of waiting for change
to roll over you. |
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